Spotify streams music to hundreds of millions of listeners. Behind the app sit teams with very different jobs. Its engineering and product teams build and improve features, including the recommendation system that powers "Discover Weekly," the personalized playlist Spotify rolled out in 2015[1]. Other teams keep the streaming service itself running, so songs play instantly for users around the world. A separate team handles hiring and training the engineers, designers, and other staff the company needs. Each team focuses on a different part of getting a working product to listeners.
Sources
- Discover Weekly launched in July 2015. Source: Spotify Newsroom, "Discover Weekly Turns 10." newsroom.spotify.com/2025-06-30/discover-weekly-turns-10-celebrating-100-billion-tracks-streamed-and-a-decade-of-personalized-discovery/
Spotify's engineering teams build and improve features like the "Discover Weekly" playlist. In a business, which department is responsible for creating and improving products, services, and processes to better meet customer needs?